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Status History
Jan 25 2015
Jan 24 2015
Jan 23 2015
Jan 22 2015
Jan 21 2015
Jan 20 2015
Jan 19 2015
Jan 18 2015
Jan 17 2015
Jan 16 2015 02:40 UTC NYC1 Event Processing

NYC1: Planned Backend Maintenance

We are done with all work.

History

Start: 01/16/2015 03:00 UTC (01/15/2015 22:00 EST)
End: 01/16/2015 09:00 UTC (01/16/2015 04:00 EST)

Hello,

During the above window we will be performing some network maintenance on the backend network.

Expected Impact:

During this maintenance, Droplets will remain fully functional, however all event processing such as reboots, power on / off, creates, destroys, snapshots etc will be disabled.

We do not expect the maintenance to take the entire window and the event processing will only be disabled for short periods (15 to 20 minutes) during this window. We will wait for all events to complete when disabled so it may last a little longer.

maintenance 2015-01-16 02:40:59 UTC

We have completed our Maintenance but will continue to monitor it for the rest of the window. At this time we do not think we'll need to disable events again.

monitoring 2015-01-16 06:14:19 UTC

We are done with all work.

resolved 2015-01-16 07:01:19 UTC
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Jan 15 2015
Jan 14 2015
Jan 13 2015 13:56 UTC AMS2 Networking

Network Connectivity AMS2

At this time network connectivity has been fully resolved. AMS-IX has completed their repairs and we have fully re-enabled our connection. If you continue to experience issues please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues in AMS2. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2015-01-13 13:56:57 UTC

We have identified an issue with a regional Internet exchange (IX) point which was disrupting traffic to parts of Europe and elsewhere. As a temporary measure, we have isolated this IX from our AMS2 and AMS3 data centers until the issue is resolved.

We believe this has resolved the connectivity issues at this point. If you continue to experience issues please open a support ticket and our team will assist you. We apologize for the inconvenience and will follow up with another status update once the issue has been resolved permanently.

monitoring 2015-01-13 14:32:49 UTC

At this time network connectivity has been fully resolved. AMS-IX has completed their repairs and we have fully re-enabled our connection. If you continue to experience issues please open a support ticket.

resolved 2015-01-13 18:19:17 UTC
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Jan 12 2015
Jan 11 2015
Jan 10 2015
Jan 09 2015
Jan 08 2015
Jan 07 2015
Jan 06 2015 18:24 UTC SFO1 Event Processing

Event Processing Delay SFO1

Our engineers have fully resolved the issue causing SFO1 delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating SFO1 event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2015-01-06 18:24:20 UTC

We have isolated the issue causing event processing delays in SFO1. We will continue to monitor events. During this time you may experience slower than normal events such as creates, destroys and power events. Thank you for your patience as we work to resolve this issue.

monitoring 2015-01-06 19:07:32 UTC

Our engineers have fully resolved the issue causing SFO1 delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2015-01-06 21:00:31 UTC
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Jan 06 2015 14:52 UTC AMS1 Networking

Network Connectivity

AMS1 is now stable and back to normal operation. We experienced an instability with the connections between our core routers causing increased line card cpu, extreme packetloss. While our backup routers did automatically take over, the instability was periodic causing the packetloss to reappear until the fault could be isolated. We will continue to work with our vendor on determining the root cause, and why it failed to fully converge. At this time AMS1 is fully stable, redundant and back to normal.

History

Our engineering team is investigating reports of AMS1 network connectivity issues. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2015-01-06 14:52:28 UTC

We are continuing to investigate the root cause of the network connectivity issues in AMS1. Additional updates, forthcoming, we appreciate your patience during this time.

monitoring 2015-01-06 15:39:57 UTC

AMS1 is now stable and back to normal operation. We experienced an instability with the connections between our core routers causing increased line card cpu, extreme packetloss. While our backup routers did automatically take over, the instability was periodic causing the packetloss to reappear until the fault could be isolated. We will continue to work with our vendor on determining the root cause, and why it failed to fully converge. At this time AMS1 is fully stable, redundant and back to normal.

resolved 2015-01-06 16:05:21 UTC
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Jan 05 2015
Jan 04 2015
Jan 03 2015
Jan 02 2015
Jan 01 2015
Dec 31 2014
Dec 30 2014
Dec 29 2014
Dec 28 2014
Dec 27 2014 19:59 UTC Cloud Control Panel

Control Panel Connectivity

Our engineering team has resolved the connectivity issue to our control panel at cloud.digitalocean.com. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our control panel at cloud.digitalocean.com.

investigating 2014-12-27 19:59:38 UTC

We have isolated the issue causing connectivity issues to our control panel at cloud.digitalocean.com and connectivity should be proceeding as normal. We will continue to monitor connectivity. If you're still experiencing issues we ask that you please open a support ticket.

monitoring 2014-12-27 20:35:59 UTC

Our engineering team has resolved the connectivity issue to our control panel at cloud.digitalocean.com. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

resolved 2014-12-27 21:20:10 UTC
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Dec 27 2014 17:05 UTC NYC3 Networking

Network Connectivity

At this time network connectivity in NYC3 has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team are monitoring network connectivity issues. During this time you may experience slow connection to your droplets. We will provide an update soon.

monitoring 2014-12-27 17:05:41 UTC

Our engineering team continue to monitor the situation impacting droplet connectivity in NYC3. We appreciate your patience and apologize for any issues this may have cause for you. Connectivity in NYC3 is now stable, If you continue to experience any issues please open a support ticket.

monitoring 2014-12-27 18:39:15 UTC

At this time network connectivity in NYC3 has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2014-12-27 19:11:02 UTC
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Dec 26 2014