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Apr 18 2014
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Apr 16 2014
Minimal Impact: NYC2 Internet Provider Maintenance (4-15-2014 20:00 EDT)
Posted on 2014-04-16 01:31:00 UTC

START: 04-15-2014 20:00 EDT (UTC-4)
END: 04-15-2014 23:59 EDT (UTC-4)

We will be doing some preventative maintenance with our internet providers.

Expected Impact:

We are expecting no impact but there may be short periods (1-3 minutes) of latency or packet loss as traffic is rerouted to available providers.

Approximately 30 minutes prior to starting any work, we will post and update on progress on the www.digitaloceanstatus.com website.

If you have any questions or concerns, do not hesitate to contact support.

Thanks,
DigitalOcean Networking Team.

Read More

Updates

This is completed.

resolved 2014-04-16 02:43:28 UTC
Apr 15 2014
Apr 14 2014
Apr 13 2014
Apr 12 2014
AMS1: Minimal impact network maintenance (2014-04-12 01:00 UTC)
Posted on 2014-04-12 00:39:00 UTC

Start: 2014-04-12 01:00 UTC
End: 2014-04-12 07:00 UTC

We are extending this maintenance by 3 hours.

New window end time:
2014-04-12 10:00 UTC

We will be doing some routine preventative maintenance on our network in the Amsterdam 1 data center.

Expected Impact:

Near the start of the window some droplets may experience small amounts of latency and packet loss. Latency should last no longer than 1-3 minutes. Events will also be disabled for part of the window.

Approximately 30 minutes prior to starting any work, we will post and update our progress on the www.digitaloceanstatus.com website.

If you have any questions, feel free to contact support.

Thanks,
DigitalOcean Networking Team.

Read More

Updates

Maintenance completed.

resolved 2014-04-12 09:38:09 UTC
Apr 11 2014
Apr 10 2014
Apr 09 2014
Connectivity Issues to Control Panel and Community
Posted on 2014-04-09 10:10:00 UTC

At this time there are connectivity issues to the control panel and community. Our team is working to resolve both issues, and we will post an update shortly.

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Updates

All connectivity issues have been resolved by our team.

resolved 2014-04-09 11:10:34 UTC
Apr 08 2014
Email Deliverability Delays
Posted on 2014-04-08 20:33:00 UTC

During this time you may see delays in delivery of certain emails including password reset links and account confirmation emails. We're currently working to resolve and apologize for any issues this may cause for you.

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Updates

The email deliverability issues have been resolved. If you continue to experience delays please contact our support team.

resolved 2014-04-08 21:43:47 UTC
Apr 07 2014
Apr 06 2014
Apr 05 2014
SGP1: Minimal impact network maintenance (2014-04-05 19:00 GMT)
Posted on 2014-04-05 19:18:00 UTC

Start: 2014-04-05 19:00 GMT
End: 2014-04-05 23:59 GMT

We will be completing last weeks maintenance for the software upgrade on our Singapore 1 Core Routers.

Expected Impact:

There may be several brief periods lasting 1-3 minutes of latency and packet loss as traffic is routed off of the core router being update and when it returns to service.

Approximately 30 minutes prior to starting any work, we will post and update our progress on the www.digitaloceanstatus.com website.

If you have any questions, feel free to contact support.

Thanks,
DigitalOcean Networking Team.

shhh - this is for v6 :-)

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Updates

Updates are finished, we'll be closely monitoring it for the rest of the window.

monitoring 2014-04-05 21:45:55 UTC

resolved 2014-04-06 01:24:48 UTC
Event processing.
Posted on 2014-04-05 18:12:00 UTC

Our engineers are presently investigating a backlog in our events schedule. Stayed tuned for further updates.

Read More

Updates

The issue has been resolved and events are processing.

resolved 2014-04-05 18:47:43 UTC
Apr 04 2014
Apr 03 2014
Apr 02 2014
Investigating digitalocean.com availability issues
Posted on 2014-04-02 04:20:00 UTC

Some users may experience an Invalid Certificate error when trying to visit digitalocean.com, cloud.digitalocean.com and api.digitalocean.com. Currently, the control panel and API may be unavailable for some users. No hypervisors or customer virtual servers should currently be affected by this outage.

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Updates

All availability issues have been resolved. Services have returned to normal.

resolved 2014-04-02 04:34:10 UTC
Apr 01 2014
Events Backlog
Posted on 2014-04-01 13:19:00 UTC

We're experiencing slow event processing resulting in a backlog of tickets and regular events. Our engineers are working to resolve the issue.

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Updates

Our engineering team was able to diagnose the issue with our scheduler and events should be processing normally now. If you have an open support ticket our team is working to resolve it as quickly as possible.

resolved 2014-04-01 15:34:14 UTC
Mar 31 2014
Mar 30 2014
Mar 29 2014
Delayed Events
Posted on 2014-03-29 11:44:00 UTC

We are aware of delayed events and our engineers are currently working on resolving the issues on the back end at this time.

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Updates

Our engineering team was able to diagnose the issue with our scheduler and events should be processing normally now. If you have any other questions feel free to open a ticket and we would be more than happy to address them!

resolved 2014-03-29 13:01:46 UTC
Mar 28 2014
Mar 27 2014
Mar 26 2014
Mar 25 2014
SGP1: Emergency Network Maintenance (2014-03-25 20:00 GMT)
Posted on 2014-03-25 19:29:00 UTC

Start: 2014-03-25 20:00 GMT
End: 2014-03-25 23:59 GMT

We will be performing an emergency software upgrade on our Singapore 1 Core Routers.

Expected Impact:

There may be several brief periods lasting 1-3 minutes of latency and packet loss as traffic is routed off of the core router being update and when it returns to service.

If you have any questions, feel free to contact support.

Thanks,
DigitalOcean Networking Team.

shhh - this is for v6 :)

Read More

Updates

We discovered some questionable hardware and need to delay this upgrade until replacement hardware arrives. We'll email everyone after the parts are in and get this maint promptly finished up at that time.

resolved 2014-03-25 22:47:20 UTC
Mar 24 2014
Mar 23 2014
Events Scheduling Temporarily Delayed
Posted on 2014-03-23 10:35:00 UTC

There is currently a delay in the backend scheduler processing jobs which is causing events to be delayed in their processing. This includes actions such as Droplet creates, destroys, snapshots, and reboots.

We are investigating the issue and it will update this post again when the issue is resolved and all events are caught up.

Read More

Updates

The event scheduler has returned to a normal pace and all queued events should be processed. Please open a support ticket if you continue to experience any problems.

resolved 2014-03-23 11:18:38 UTC
Mar 22 2014
Mar 21 2014
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Mar 15 2014
Mar 14 2014
Mar 13 2014
Mar 12 2014
Mar 11 2014
Mar 10 2014
SGP1: New provider TATA added
Posted on 2014-03-10 03:49:00 UTC

We are happy to announce we've added TATA to our mix of providers in Singapore 1 to help with the latency many have experienced.

We've also been directly peering with more area providers.

We are still re-tuning the datacenter for best performance and please open a ticket with support if you're finding higher than expected results.

We'll also be adding TATA to other datacenters in the coming months.

Thanks,
DigitalOcean Networking Team

Mar 09 2014
Mar 08 2014
Latency in SGP Region
Posted on 2014-03-08 17:32:00 UTC

We are currently investigating the latency issue in our Singapore (SGP) region. As we receive more information we will update the status.

Read More

Updates

The latency issue impacting Singapore has been resolved. A large DDOS was directed at SGP1 from approximately 10am to 2pm EST. NTT and Telia worked with us to mitigate the attack. We can report that things are back to normal now.

resolved 2014-03-09 01:00:29 UTC
Mar 07 2014
AMS2: DigitalOcean Joins AMS-IX
Posted on 2014-03-07 09:52:00 UTC

We are happy to announce that we have joined AMS-IX and installed our first connection for the Amsterdam 2 Datacenter.

This connection will allow us to directly peer with the providers around Europe bypassing many congestion points that have created latency for some of the droplets.

For more information on AMS-IX, please visit http://www.ams-ix.net/

Mar 06 2014
Mar 05 2014
Latency in SGP1
Posted on 2014-03-05 12:38:00 UTC

We are investigating reports of latency with our peering partners in SGP1.

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Updates

We are still working with our peers in SGP1 to clear up latency issues currently being experience in that region and will update this status when we know more. Thank you for your understanding.

investigating 2014-03-05 16:03:49 UTC

Telia and NTT were able to successfully mitigate the latency that has been impacting the Singapore datacenter all evening and things are back to normal now.

resolved 2014-03-05 18:41:10 UTC
Mar 04 2014
Mar 03 2014
Mar 02 2014
Mar 01 2014
Feb 28 2014
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Feb 23 2014
Feb 22 2014
Feb 21 2014
Feb 20 2014
Feb 19 2014
Investigating reports of digitalocean.com availability issues
Posted on 2014-02-19 21:36:00 UTC

We are investigating reports of availability issues on digitalocean.com. No hypervisors or customer virtual servers should currently be affected by this attack.

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Updates

We've resolved availability issues with digitalocean.com, work on Control Panel & API availability should be completed in 15 minutes.

investigating 2014-02-19 22:23:11 UTC

We have resolved all availability issues and services are returning to normal.

resolved 2014-02-19 22:49:25 UTC
Feb 18 2014