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Status History
Mar 03 2015
Mar 02 2015
Mar 01 2015
Feb 28 2015
Feb 27 2015
Feb 26 2015
Feb 25 2015 17:46 UTC SGP1 Networking

SGP1 Network Latency

At this time all SGP1 latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is aware of and investigating reports of SGP1 network latency. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2015-02-25 17:46:21 UTC

Our engineering team are continuing to investigate reports of SGP1 network connectivity issues. We apologize for the inconvenience and thank you for your patience. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2015-02-25 18:23:31 UTC

Our engineering team have identified the issue impacting SGP1 which is causing network latency. We are currently monitoring the situation and working towards a resolution. We will provide an update soon. Thank you for your patience.

monitoring 2015-02-25 19:17:37 UTC

Our engineering team continue to monitor the latency issue impacting SGP1. Thank you for your patience as we work towards a resolution.

monitoring 2015-02-25 20:56:37 UTC

We are still awaiting the restoration of service through one of our regional Internet carriers. Once they have repaired their infrastructure, we will return the affected circuit to normal operation and remove the site from monitoring status. Thank you for your patience.

monitoring 2015-02-25 22:07:20 UTC

At this time all SGP1 latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2015-02-26 00:02:15 UTC
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Feb 24 2015
Feb 23 2015
Feb 22 2015
Feb 21 2015
Feb 20 2015
Feb 19 2015
Feb 18 2015 04:17 UTC LON1 Networking

LON1 Network Connectivity

At this time network connectivity has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2015-02-18 04:17:42 UTC

We have isolated the issue causing networking connectivity issues in LON1. If you're still experiencing networking issues in LON1 we ask that you please open a support ticket.

monitoring 2015-02-18 04:33:40 UTC

At this time network connectivity has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2015-02-18 04:34:37 UTC
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Feb 17 2015
Feb 16 2015 08:56 UTC SFO1 Networking

SFO1 Network Connectivity

Network connectivity issues in the SFO1 region have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues that it may have caused for you. If you continue to experience any problems, please open a ticket with our Support team.

History

Our networking team is investigating reports of connectivity issues affecting the SFO1 region. During this time, you may experience latency or packet loss when connecting to droplets in this region. We will provide an update soon.

investigating 2015-02-16 08:56:26 UTC

Network connectivity issues in the SFO1 region have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues that it may have caused for you. If you continue to experience any problems, please open a ticket with our Support team.

resolved 2015-02-16 09:45:23 UTC
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Feb 15 2015
Feb 14 2015
Feb 13 2015
Feb 12 2015
Feb 11 2015 01:40 UTC SGP1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays in our SGP region. During this time you may experience slower than normal events such as creating, destroying and power events. We apologize for any inconvenience that this causes for you.

investigating 2015-02-11 01:40:52 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2015-02-11 02:25:40 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2015-02-11 03:49:44 UTC
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Feb 10 2015
Feb 09 2015
Feb 08 2015
Feb 07 2015
Feb 06 2015 16:59 UTC SGP1 Networking

Network Connectivity - SGP

At this time network connectivity has been resolved in our SGP region, by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues, please open a support ticket.

History

Our network engineering team is currently investigating reports of network connectivity issues in our SGP region. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2015-02-06 16:59:50 UTC

We are continuing our investigation into this network event. We do appreciate your patience, and will have another update soon.

investigating 2015-02-06 17:47:35 UTC

Our networking team continues to coordinate with our Internet providers on filtering the malicious traffic to help mitigate future attacks.

monitoring 2015-02-06 18:12:27 UTC

At this time network connectivity has been resolved in our SGP region, by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues, please open a support ticket.

resolved 2015-02-06 19:33:40 UTC
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Feb 06 2015 01:41 UTC NYC1 Networking

NYC1 Network Upgrades Maintenance (2015-02-06 02:00 UTC)

All Maintenance work is completed.

History

Start: 2015-02-06 02:00 UTC (2015-02-05 21:00 EST)
End: 2015-02-06 09:00 UTC (2015-02-05 04:00 EST)

During the above window, we will be performing part two of our network upgrades for NYC1. We will be performing peering router upgrades that will significantly improve your experience.

Expected Impact:

During this maintenance, you may experience short periods of latency lasting 2-10 minutes while providers are re-routed and circuits are moved and retested to the new hardware.

maintenance 2015-02-06 01:41:15 UTC

All Maintenance work is completed.

resolved 2015-02-06 08:13:51 UTC
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Feb 05 2015 04:41 UTC SFO1 Networking

SFO1 Planned Network Upgrades Maintenance

Upgrades are completed.

History

Start: 2015-02-05 05:00 UTC (2015-02-04 21:00 PST)
End: 2015-02-05 12:00 UTC (2015-02-05 04:00 PST)

During the above window, we will be performing some proactive upgrades of our core routers that will significantly improve your experience.

Expected Impact:

During this maintenance, you may experience short periods of latency lasting 2-10 minutes, or packet loss lasting up to 1 minute while traffic is rerouted and hardware is replaced and tested.

maintenance 2015-02-05 04:41:36 UTC

Upgrades are completed.

resolved 2015-02-05 06:22:50 UTC
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Feb 04 2015
Feb 03 2015 21:57 UTC NYC2 Cloud Control Panel

Control Panel Console Access NYC2

Our engineering team have resolved the connectivity issue to our console in the control panel for NYC2 droplets. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to the control panel console for droplets in NYC2.

investigating 2015-02-03 21:57:04 UTC

Our engineering team have resolved the connectivity issue to our console in the control panel for NYC2 droplets. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

resolved 2015-02-03 23:56:21 UTC
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Feb 02 2015
Feb 01 2015