Rss icon
Oct 25 2014
Oct 24 2014
Oct 23 2014
Oct 22 2014
Oct 21 2014
Oct 20 2014
Oct 19 2014
Oct 18 2014
Oct 17 2014
Connectivity Issues in AMS1 & AMS2
Posted on 2014-10-17 10:07:00 UTC

Our team is investigating connectivity and packet loss issues in AMS1. We will provide an update as soon as we have further information. Thanks for your patience.

Latest Update

Our network engineers have confirmed that all connectivity in AMS1 and AMS2 has returned to normal. If you continue to experience any remaining issues please open a support ticket.

Read More

Updates

The connectivity and packet loss issues are being reported in AMS2. Our team continues to investigate and we will provide an update as one is available.

update 2014-10-17 10:30:42 UTC

At this time connectivity in AMS1 and AMS2 has returned to normal. We will continue to monitor the performance and ask that if you are still experiencing an issue to open a support ticket.

monitoring 2014-10-17 10:48:19 UTC

Our network engineers have confirmed that all connectivity in AMS1 and AMS2 has returned to normal. If you continue to experience any remaining issues please open a support ticket.

resolved 2014-10-17 11:17:12 UTC
Oct 16 2014
Oct 15 2014
Oct 14 2014
Oct 13 2014
Oct 12 2014
Oct 11 2014
Oct 10 2014
Oct 09 2014
Oct 08 2014
Oct 07 2014
Oct 06 2014
Oct 05 2014
Oct 04 2014
Oct 03 2014
Oct 02 2014
Oct 01 2014
Investigating Latency in AMS1
Posted on 2014-10-01 19:09:00 UTC

Our engineers are investigating reports of latency in AMS1. During this time you may experience slow connections to your droplets. We will provide an update soon.

Latest Update

At this time our engineering team has resolved the issues causing latency in AMS1. If you continue to encounter any issues please open a support ticket. We appreciate your patience.

Read More

Updates

At this time our engineering team has resolved the issues causing latency in AMS1. If you continue to encounter any issues please open a support ticket. We appreciate your patience.

resolved 2014-10-01 19:55:24 UTC
Sep 30 2014
Delayed Event Processing
Posted on 2014-09-30 18:40:00 UTC

At this time we are seeing events take longer than normal. Our engineering team is investigating the root cause and we will provide an update shortly when events have returned to normal. We apologize for any inconvenience.

Latest Update

Event processing has returned to normal. Thanks for your patience as we worked to resolve.

Read More

Updates

Event processing has returned to normal. Thanks for your patience as we worked to resolve.

resolved 2014-09-30 18:53:42 UTC
Sep 29 2014
Sep 28 2014
Sep 27 2014
Sep 26 2014
Sep 25 2014
Sep 24 2014
Investigating Network Issues in NYC2
Posted on 2014-09-24 16:33:00 UTC

We're investigating network issues impacting our NYC2 data center. During this time you may notice connectivity issues to your droplets. We appreciate your patience and will provide an update soon.

Latest Update

Our engineering team has confirmed that all networking issues in NYC2 have been resolved. If you continue to experience any issues at all, please open a support ticket.

Read More

Updates

Our team continues to investigate network issues impacting our NYC2 data center. We will provide an update soon, and appreciate your patience.

issue 2014-09-24 16:57:06 UTC

At this time our engineering team has resolved the networking issue in NYC2. We will continue to monitor the performance, and ask that if you are still encountering issues to please open a support ticket.

monitoring 2014-09-24 17:07:17 UTC

Our engineering team has confirmed that all networking issues in NYC2 have been resolved. If you continue to experience any issues at all, please open a support ticket.

resolved 2014-09-24 17:45:36 UTC
Sep 23 2014
Sep 22 2014
Sep 21 2014
Sep 20 2014
Sep 19 2014
Sep 18 2014
Sep 17 2014
Droplet Events Temporarily Disabled
Posted on 2014-09-17 15:00:00 UTC

We have temporarily disabled droplet events as we work to resolve issues impacting event processing. We apologize for any issue that this causes for you.

Latest Update

The issue has been resolved by our team, and droplet events have been re-enabled. Thanks for your patience, and if you have any follow up questions please contact our support team.

Read More

Updates

The issue has been resolved by our team, and droplet events have been re-enabled. Thanks for your patience, and if you have any follow up questions please contact our support team.

resolved 2014-09-17 15:08:21 UTC
Delayed Events
Posted on 2014-09-17 05:31:00 UTC

We are currently working to resolve event processing issues which may cause droplet related actions (create, destroy, etc) to be delayed. We'll provide updates as we find more information and resolve the issue.

Latest Update

After continued monitoring, the issue is now marked as resolved.

Read More

Updates

We believe this issue is fully resolved and are currently monitoring this further to ensure there are no additional issues.

monitoring 2014-09-17 06:13:15 UTC

After continued monitoring, the issue is now marked as resolved.

resolved 2014-09-17 07:13:07 UTC
Sep 16 2014
Sep 15 2014
Sep 14 2014
Sep 13 2014
NYC2: Minimal Impact Network Maintenance (2014-09-13 02:00 UTC)
Posted on 2014-09-13 01:34:00 UTC

Start: 2014-09-13 02:00 UTC (2014-09-12 20:00 EDT)
End: 2014-09-13 08:00 UTC

We will be performing some network hardware and provider maintenance in NYC2.

Expected Impact:

There may be a brief moment of latency or packet loss lasting 1-3 minutes each as we transition the network to the new hardware. Shared private networking will have no impact.

Resolution:

As part of our continued evaluation of recent outages, we have located a couple parts that have the potential to cause a future interruption. We will be proactively replacing the parts to ensure the continued stability of nyc2.

Approximately 30 minutes prior to starting any work, we will post and update our progress on the www.digitaloceanstatus.com website and keep it updated with our progress.

If you have any questions, do not hesitate to contact support.

Latest Update

We are done.

Read More

Updates

At this time we have completed all our changes and are now closely monitoring.

monitoring 2014-09-13 05:57:35 UTC

We are done.

resolved 2014-09-13 07:09:34 UTC
Sep 12 2014
Sep 11 2014
Droplet Creates Temporarily Disabled
Posted on 2014-09-11 19:54:00 UTC

At this time we are investigating an issue causing new droplet creates to fail. We have temporarily disabled droplet creates as we work to resolve the issue. We apologize for any issue that this causes for you.

Latest Update

At this time the issue has been resolved by our team, and droplet creates have been re-enabled. Thanks for your patience, and if you have any follow up questions please contact our support team.

Read More

Updates

Our engineering team has identified the issue and is working to deploy a fix. We appreciate your patience and will be providing an update soon.

update 2014-09-11 20:22:39 UTC

At this time the issue has been resolved by our team, and droplet creates have been re-enabled. Thanks for your patience, and if you have any follow up questions please contact our support team.

resolved 2014-09-11 20:47:34 UTC
Sep 10 2014
Sep 09 2014
Sep 08 2014
Event Processing Delays
Posted on 2014-09-08 16:21:00 UTC

We are currently working to resolve event processing issues which may cause droplet related actions to be delayed. We'll provide updates as we know more.

Latest Update

At this time event processing times have returned to normal. Thanks for your patience.

Read More

Updates

We have identified the source of the processing delays and are currently working to resolve it. We expect this to be resolved soon.

investigating 2014-09-08 16:29:55 UTC

At this time event processing times have returned to normal. Thanks for your patience.

resolved 2014-09-08 17:15:02 UTC
Sep 07 2014
Sep 06 2014
Sep 05 2014
Sep 04 2014
Event Processing Delays
Posted on 2014-09-04 10:57:00 UTC

We are currently working to resolve event processing delays for all droplet events across the cloud. This will affect droplet creation, power cycling, destroys, and other related events. We will provide updates as we have more information to share.

Latest Update

The event backlog has caught up completely and all systems are operational.

Read More

Updates

We have identified the source of the event processing delays and are working to repair the problem. We'll continue to post updates as we have them.

update 2014-09-04 11:33:04 UTC

We have resolved the underlying cause of the event processing delays and are continuing to monitor our event queue until everything has finished catching up.

monitoring 2014-09-04 12:02:14 UTC

The event backlog has caught up completely and all systems are operational.

resolved 2014-09-04 13:49:37 UTC
Sep 03 2014
Dashboard and API Problems
Posted on 2014-09-03 03:49:00 UTC

We are currently investigating problems with our cloud dashboard and API. We will provide additional information when we have more to share.

Latest Update

Dashboard and API performance has returned to normal.

Read More

Updates

Dashboard and API performance has returned to normal.

resolved 2014-09-03 04:00:45 UTC
Sep 02 2014
Sep 01 2014
Dashboard and API errors
Posted on 2014-09-01 21:05:00 UTC

We are currently investigating intermittent problems with the dashboard and API. We will post additional updates as we have more information to share.

Latest Update

The error rates for our sites have fallen back to normal levels. We will continue to monitor closely but believe the problems have been resolved.

Read More

Updates

The error rates for our sites have fallen back to normal levels. We will continue to monitor closely but believe the problems have been resolved.

resolved 2014-09-01 21:11:22 UTC
Aug 31 2014
Aug 30 2014
Aug 29 2014
Event latency across all regions
Posted on 2014-08-29 23:51:00 UTC

We are currently investigating event latency affecting droplets across all regions.

We will provide updates as we have more information.

Latest Update

We've resolved the issue that was causing event latency. We're sorry for the inconvenience.

Read More

Updates

We appreciate your patience. Our engineering team is still working to resolve the issue which is causing event latency across all regions.

investigating 2014-08-30 00:17:21 UTC

The primary issue is resolved. Our engineering team are currently investigating some smaller related issues.

investigating 2014-08-30 01:08:56 UTC

We've resolved the issue that was causing event latency. We're sorry for the inconvenience.

resolved 2014-08-30 01:18:53 UTC
DNS update issues
Posted on 2014-08-29 13:45:00 UTC

We are currently investigating issues affecting updates to DNS. We will provide status updates as we have more information.

Latest Update

We've identified an issue with a 3rd party provider, which has been immediately resolved. We're continuing to work with them to fully understand the problem.

Latest Update

We've resolved the issue that was causing DNS update issues. We're sorry for the inconvenience.

Read More

Updates

We've resolved the issue that was causing DNS update issues. We're sorry for the inconvenience.

investigating 2014-08-30 00:19:58 UTC
Aug 28 2014
Aug 27 2014
Community site offline
Posted on 2014-08-27 02:30:00 UTC

Our community site is currently offline. We are working on a resolution, expect an update soon.

Latest Update

We've resolved the issue that was causing the site to be offline, and it's operational again. We're sorry for the inconvenience.

Read More

Updates

We've resolved the issue that was causing the site to be offline, and it's operational again. We're sorry for the inconvenience.

resolved 2014-08-27 02:43:29 UTC
Aug 26 2014
Aug 25 2014